Return Policy

Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, contact us at info@regalfragrances.com with your name, order number, the product you wish to return, and the reason for your return.

Once your return is approved, you can ship it back to us. We will review the item and issue a refund within 5 business days. Customers are responsible for return shipping costs.

Please note, we cannot accept returns on sale items or gift cards.

Damages and Issues

Please inspect your order upon reception and contact us immediately if your item is defective, damaged, or if you receive the wrong product. We will work with you to resolve the issue.

Refunds

Once your return is approved, you'll be refunded via your original payment method within 5 business days. Please keep in mind that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at info@regalfragrances.com.